What We Collect and Why
When you create an account on Bitji, we collect the information needed to verify your identity and process your transactions. This includes your name, contact details, and payment identifiers linked to your bKash, Nagad, or Rocket wallet. We collect this data because payment processing — particularly
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through mobile wallets — requires us to confirm that the wallet belongs to you before any withdrawal is approved. We do not sell your personal data to third parties. Deposit and withdrawal records are retained for compliance with applicable financial recordkeeping requirements, which vary by jurisdiction.
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If you use bKash or Nagad for deposits, the transaction reference number is logged on our end and matched against your account to prevent duplicate processing. Device identifiers and session data are collected automatically when you log in via mobile or desktop — this helps us
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flag unusual login attempts. Your eligibility to use Bitji depends on local law and the eligible regions we serve. If your region is not currently supported, account creation will not proceed.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.