Verifying Your Bitji Account
Verification keeps your Bitji account secure and ensures withdrawals reach the right wallet. The process is straightforward: we ask for a copy of your national ID and a quick check that the mobile number on your account matches your wallet registration. Submit through the verification section inside your account settings — uploads go directly to our review queue. A verified account also
removes friction at the withdrawal step, so completing it early means fewer pauses later when you want to cash out.
- Open account settings — Log into Bitji, go to account settings, and find the verification section to start the identity check process.
- Upload your national ID — Take a clear photo of your national ID — both sides if required — and upload it directly from your phone or desktop.
- Confirm your mobile number — We cross-check your registered mobile number with your wallet details. Make sure they match before you submit.
- Wait for review confirmation — Our team reviews submitted documents and sends a confirmation to your registered number once your account is verified.